Key Benefits

Then bring in matrix / list of key benefits as they are presently




Reduce Call Centre Costs

With Hydra, costs are significantly reduced by increasing the productivity of your agent. Our customers have been able to reduce the number of agents required to achieve their goals and therefore able to reduce staff costs, management costs and also office costs.


Incredible Return on Investment Measured in Days Not Years

Hydra will increase the productivity of your call centre by 300%, this increased productivity will increase your company’s turnover and profit margins paving the way for a Return on Investment typically seen within 90 days.


Significantly Increase Productivity

Hydra will increase the productivity of your agents by removing unproductive calls such as no answers, busy tones, dead numbers and answer machines providing your staff with three times as many opportunities to sell.


Reduce Agent Idle Time

Hydra can seamlessly blend inbound calls with your outbound dialling strategy to reduce agent idle time. This removes the requirement for different inbound and outbound teams therefore saving money and maximising agent performance.



Complete Call Centre in a Box One supplier One Solution One Low Cost

Hydra is a feature rich system providing you with all the functionality your call centre requires including different dialling modes, call recording, scripting, management information plus much more


Increase Staff Visibility

Hydra allows you to have full visibility of all aspects of your call centre and to identify who or what is making you money whilst highlighting the agents or campaigns which are under performing.


Reduce Agent Idle Time

Hydra can seamlessly blend inbound calls with your outbound dialling strategy to reduce agent idle time. This removes the requirement for different inbound and outbound teams therefore saving money and maximising agent performance.


Maximise Data Performance & Investment

Hydra provides you with user definable recycling rules and automated data management allowing you to increase data penetration and number of attempted contacts per record therefore boosting your chances of making more sales and increasing the opportunities to up sell and cross sell.




WhatClients Say



  • Calling from standard excel spread sheets wasn't providing us with the right platform to achieve sales targets or DMC`s. Through the use of the Hydra Dialler platform, we have now been able to achieve a high level of penetration of our data. Our agents have embraced the system and now spend 75% of their time talking rather than dialling. The Hydra Dialler Platform has also reduced our operational call cost (PBX etc) though VOIP without losing productivity or quality of service. Hydra`s level of support has been excellent throughout.

    Lee Boon
    EAB Marketing
  • Since we've started using the Hydra Dialler we've seen a huge increase in our sales performance. Our agents have become more productive and focused and using the Hydra interface we can keep an eye on KPI's at all times. The on-going support has been excellent and overall the Hydra Dialler has made a massive positive impact on our business.

    N. Mohammed
    Legal Claim Line


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