Out Of The Box

Virtual Receptionist

For example, Dial 1 for Sales, 2 for technical support or 3 to leave a voicemail.

Call queuing

Ideal if your business handles plenty of calls; make sure you never lose one again.

Call features

Call park, call pick-up and three-way calls; ensure the phone is always answered.

Call groups

Including “follow me” hunt groups – make sure the right person answers the call.

Time based routing

Control how your phones behave depending on time of day, year or demand.

Soft Clients

Use your PC, mobile or other devices as an extension to your main handset.

Call transfers

Easily transfer calls to others in the office or to mobile phones with your system.

Caller ID

Always know who’s calling and automatically block anonymous callers.

Automatic call back

Including “Do Not Disturb”; ideal for handling calls when in meetings or unavailable.

Music on hold

We can’t choose a great soundtrack for you but can give you hold music.

Voicemail and DDI

Each telephone can have their own voicemail and their own phone number.


You can get an email each time you’ve missed a call or received a voicemail.

Optional Extras

Call recording

We can offer call recording and storage if your industry requires this.


Ideal for seeing how your team is performing in realtime against KPIs.

Conference calling

If you need conference calls with more than three people we can help.

Ready To Take The Next Step?

We’re confident that you’ll love your new HYDRA telephone platform and we’re keen to get you up and running, but before we do we’ll need some details. We just need the basics so this part won’t take long. Please click on the link below and fill in the details.

If you need to speak to us at any time you can call us on 0161 974 7794


WhatClients Say

  • Calling from standard excel spread sheets wasn't providing us with the right platform to achieve sales targets or DMC`s. Through the use of the Hydra Dialler platform, we have now been able to achieve a high level of penetration of our data. Our agents have embraced the system and now spend 75% of their time talking rather than dialling. The Hydra Dialler Platform has also reduced our operational call cost (PBX etc) though VOIP without losing productivity or quality of service. Hydra`s level of support has been excellent throughout.

    Lee Boon
    EAB Marketing
  • Since we've started using the Hydra Dialler we've seen a huge increase in our sales performance. Our agents have become more productive and focused and using the Hydra interface we can keep an eye on KPI's at all times. The on-going support has been excellent and overall the Hydra Dialler has made a massive positive impact on our business.

    N. Mohammed
    Legal Claim Line

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