Virtual Receptionist
For example, Dial 1 for Sales, 2 for technical support or 3 to leave a voicemail.
Features
Out Of The Box
Call queuing
Ideal if your business handles plenty of calls; make sure you never lose one again.
Call features
Call park, call pick-up and three-way calls; ensure the phone is always answered.
Call groups
Including “follow me” hunt groups – make sure the right person answers the call.
Time based routing
Control how your phones behave depending on time of day, year or demand.
Soft Clients
Use your PC, mobile or other devices as an extension to your main handset.
Call transfers
Easily transfer calls to others in the office or to mobile phones with your system.
Caller ID
Always know who’s calling and automatically block anonymous callers.
Automatic call back
Including “Do Not Disturb”; ideal for handling calls when in meetings or unavailable.
Music on hold
We can’t choose a great soundtrack for you but can give you hold music.
Voicemail and DDI
Each telephone can have their own voicemail and their own phone number.
Notifications
You can get an email each time you’ve missed a call or received a voicemail.
Optional Extras
Call recording
We can offer call recording and storage if your industry requires this.
Wallboard
Ideal for seeing how your team is performing in realtime against KPIs.
Conference calling
If you need conference calls with more than three people we can help.
Ready To Take The Next Step?
We’re confident that you’ll love your new HYDRA telephone platform and we’re keen to get you up and running, but before we do we’ll need some details. We just need the basics so this part won’t take long. Please click on the link below and fill in the details.
If you need to speak to us at any time you can call us on 0161 974 7794
